This guide will go over how to individually add orders to your Sendcloud account using the new manual shipment form. This Sendcloud feature can be used to create shipping labels for orders that did not come from an integrated store or marketplace.
Create your orders and shipping labels using the new manual shipment form
Navigate to the 'Shipping' page and select 'New shipment'. You will be redirected to the old Sendcloud manual shipment form. Selecting 'Switch now' will update the page to the new manual shipment form.
The new manual shipment form has streamlined the way in which we create manual shipments and saves time when printing labels—If you wish to continue using the old manual shipment form select 'Switchback'.
Overview of the new manual shipment form
On the new manual shipments form there are three sections: 'Customer information', 'Shipping details', and 'Shipping method'. On the right side of the panel you will find a 'Summary' of the details you have added and the 'Indicative total price' of your new manual shipment.
Creating your first manual shipment
Go to the first section called 'Customer information' and fill in the needed details. Once you have entered in the needed information, you can select 'Save this contact' to enable auto-fill for future manual shipments to the same customer.
Select the dropdown 'Shipment details' and enter in the 'Weight' of your shipment and the 'Number of parcels' that you are shipping. You can also add the 'Order number' as a reference.
Go to the 'Shipping method' tab and select the method you wish to use. If you select a shipping method with a service point, you will be redirected to a service point location picker. Once you have enabled your shipping method and reviewed your information, select 'Create label'.
Congratulations! Now your manual shipment has been created and your label can be found in 'Created labels'.
For more information on processing orders and printing labels please refer to the following Helpcenter resources:
Still experiencing difficulties? Create a New Ticket and support will get back to you as soon as possible!