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Correos Express contract activation

Mariana
  • Updated

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Purpose: Learn how to connect your own Correos Express carrier contract with your Sendcloud account in three easy steps. 

  

Don't have a contract with Correos Express? Contact your Sendcloud sales representative so that they can help you set it up.

Note: Currently, this carrier is not allowing more than 3 different types of items (therefore 3 lines) per international shipment. In the Edit order view you will receive an error if you exceed the given limit of 3 items.

Step 1: Activate your Sendcloud subscription 

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Lite, Growth and the Premium plan.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Enable your carrier contract

Once you have activated a Sendcloud subscription, you can connect your carrier contract. 

In your Sendcloud panel navigate to Settings > Carriers & Pricing. Go to the My contracts tab and find Correos from the list. Click Add contract. Here you can add the credentials needed to validate the connection to Correos Express. 

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Step 3: Enter your Correos Express contract details

Complete the form with the information below and click "Save" when you are done.

  • Username: Username of webservice. The username ends with _WS.

  • Password: Password of webserivce. Contains 5 characters (letters and numbers)

  • Client Identifier: Client number (Example: 123456789)

  • Sender Code: Format I + client number (Example: I + 123456789)

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If you don't have the above information or are not sure where to find it, contact your Account Manager at Correos Express.

Note: when you change the identifiers and/or access codes to your Correos Express space, it is also necessary to change them in your Sendcloud account in order to maintain the connection between your carrier contract and your Sendcloud platform. 

Done! Once you've followed the steps above, your Correos Express contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your Correos Express rates. When you create a label with a Correos Express shipping method, the label price will now show as 0.00 EUR in your account.