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Correos contract activation 🇪🇸

Mariana
  • Updated

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  Purpose: Learn how to connect your own Correos carrier contract with your Sendcloud account in three easy steps.   

Step 1: Activate your Sendcloud subscription 

Sendcloud offers three subscriptions with which you are able to use your own transport contract: Small shop, Large shop and the Business plan.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.

Step 2: Enable your carrier contract

Once you have activated a Sendcloud subscription, you can connect your carrier contract. 

In your Sendcloud panel navigate to Settings > Carriers & Pricing. Go to the My contracts tab and find Correos from the list. Click Add contract.

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Step 3: Enter your Correos contract details

Please contact your Account Executive at Correos to request the following credentials:

  • Cuenta de Cliente de Sistemas: Username for the webservices

  • Contraseña: Password for the webservices

  • Número de Contrato: Contract number

  • Número de Cliente: Client number

  • Código etiquetador: Labeller

  • Usuario de acceso en Mi Oficina: Email address that you use to access mioficina.correos.es

Once you have requested this information, you will receive three emails from correos@correos.com: 

  1. Subject: Email account validation
    Click on the link that is included in this email so that Correos shares the webservice keys with you.
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  2. Subject: Registration Webservice Pre-registration service
    You will receive an email with the following credentials:
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  3. Subject: Password Notification
    You will receive an email with your Webservices password. Enter your account password in the field "Password (Webservices password).

Once you have gathered all the credentials, go to the Correos contract activation page in your Sendcloud panel (Settings > Carrier > My contracts > Correos) and fill in the required fields. Don't forget to click Save.

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Note: when you change the identifiers and/or access codes to your Correos space, it is also necessary to change them in your Sendcloud account in order to maintain the connection between your carrier contract and your Sendcloud platform. 

Done! Once you've followed the steps above, your Correos contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your Correos rates. When you create a label with a Correos shipping method, the label price will now show as 0.00 EUR in your account. 

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