Do you want to benefit from all the advantages of shipping with Sendcloud but still want to continue using your own negotiated shipping rates from Mondial Relay? No problem - in this article we talk you through the quick and easy steps to connect your Mondial Relay contract with your Sendcloud account.
To apply for a contract with Mondial Relay you can create a professional account here.
Step 1: Activate your Sendcloud subscription
You must be subscribed to the Small Shop plan and upwards to connect your own carrier contract. You will receive a 14-day free trial when you subscribe to one of our subscription plans, from which point on our pricing is simple and transparent. You can compare our pricing options here.
Step 2: Enable your carrier contract
Once your subscription is active, go to Settings > Carriers & pricing > My contracts and click on "Add your own contract." Look for the Mondial Relay logo in the list of available carriers and click "Add a Contract".
Step 3: Enter your contract details
Once your Mondial Relay professional account is open, you will receive a document via email entitled "Security Settings". In this document the following information is enclosed:
- Identifier/Identifiant: "Enseigne de production"; example: "FRSENDCL" (8 characters)
- Password/Mot de passe: "Clé privée"; example: "aaBBaaaB" (8 characters)
Enter the above information into the form in your Sendcloud account and click Save when completed.