Topic: If you have your own GLS contract, you can connect it with Sendcloud in just a few steps.
Step 1: Activate your Sendcloud Subscription
Sendcloud offers 3 different subscriptions with which you can use your own contract: Small Shop, Large Shop, and the Business Plan.
Step 2: Obtain your credentials
In order to successfully connect your own GLS contract, the following data is required:
- Username
- Password
- Customer ID
- Contact ID
You can also add the following keys (optional):
- Customs API Key*
- Customs API Secret*
*Please note: that these fields are mandatory only for shipments to non-EU countries and do not need to be filled in for standard shipping. These keys are self-created via https://dev-portal.gls-group.net/ as described in this article: How to ship to the UK with GLS Germany (DE)
Step 3: Activate your contract in Sendcloud
- Log in to your Sendcloud account.
- Navigate to Settings > Carriers & Pricing
- Find GLS in the list of available carriers for Austria or Germany and click Enable own contract
- Enter the information you obtained in Step 2 into the correct fields, and click Save
Important: In order for the GLS contract to be successfully connected, you require access to the web service API from GLS.
Once you have activated the plan and connected your own contract, you can
start shipping. The available shipping methods for your GLS contract are automatically added to your Sendcloud.
Important: Since your contract and the relevant shipping methods are individual, please make sure that the shipping methods you have agreed upon are activated within your account. Please note that this does not happen automatically. If you do not see the shipping methods, please contact our support / live chat.