If you have your own DHL contract, you can integrate it with us.
To acquire and connect a DHL contract, here is the full process a user needs to follow:
1.
Please visit the DHL Geschäftskundenportal in case you don't have your own contract yet and follow the 4 steps mentioned on the website.
2.
- request the Track & Trace User & Password at trackandtrace.de@dhl.com. (This identifier is linked to the so-called NOLB user number, but should not be confused with this number! It starts with ZT followed by different numbers.)
- find the following credentials: DHL Login, Abrechnungsnummer Paket and for all the other Products, you want to use (e.g. Rechnungsnummer Retoure, etc).
3.
- open Sendcloud Panel > Settings > Carriers & Pricing > My Contracts > Add contract
- enter above mentioned credentials ( Track&Trace is not required for the implementation but for valid tracking updates)
Please also inform them that your data must have the right to direct access.