
Step 1: Activate your Sendcloud subscription
Sendcloud offers three subscriptions with which you are able to use your own transport contract: Small shop, Large shop and the Business plan.
For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or click here.
Step 2: Enable your carrier contract
Once you have activated a Sendcloud subscription, you can connect your carrier contract.
In your Sendcloud panel navigate to Settings > Carriers & Pricing. Go to the My contracts tab and find PostNL from the list. Click Add contract. Here you can add the credentials needed to validate the connection to PostNL.
Step 3: Generate the API key
To generate the API key needed to authenticate the connection to Sendcloud, go to the API Manager in your PostNL environment and log in with your email address and password.
Under the heading "Active API contracts" you will find some of the information you need to enter into Sendcloud.

Step 4: Enter your PostNL contract details
Navigate back to Sendcloud from the PostNL environment. Complete the form with the information below and click "Save" when you are done.
- API Key (password)
- Client Code
- Customer Code (Send Worldwide)
- Clientnumber
- Barcode series
- Barcode series (abroad)
- Pick up location
Done! Once you've followed the steps above, your PostNL contract should now be successfully linked to your Sendcloud platform and you can begin shipping on your PostNL rates. When you create a label with a PostNL shipping method, the label price will now show as 0.00 EUR in your account.