One of the first steps to unlocking the potential of your Sendcloud Panel is to choose the carriers and shipping options which are most suitable to the needs of your webshop and your customers. In this article we provide you with an overview of our carrier partners in the Netherlands, so you can select the delivery option which best suits you.
Once you've chosen your carriers, learn how to activate them in your Sendcloud Panel here. You can find an overview of all the available carriers in your shipping countries directly in your Sendcloud account under Settings > Carriers & Pricing. If you already have your own contract with a carrier, click here to learn how to activate it.
PostNL is one of the biggest names in Dutch postal services for over 200 years, since their conception as the first postal company in the Netherlands. PostNL provides both package and letterbox delivery services across their network - 89% of packages are delivered within 24 hours across the mainland. Recipient not home? No problem - PostNL will deliver the package to one of more than 3000 PostNL service points for easy collection at a convenient time.
Do you ship more than 500 shipments per month? Contact us to arrange a fixed pickup from your shipping location.
Features:
- 1 delivery attempt, then delivery to PostNL service point
- More than 3000 PostNL points
- 14 days to collect packages
- Signature on receipt possibilities
- Extra large & heavy packages possibilities
- Evening & Saturday delivery possible
- Letterbox packages, including Tracking
- Track parcel deliveries via PostNL app
Click here to see PostNL Shipping Conditions.
DPD is one of the largest European carriers with no fewer than 32,000 depots in 230 countries, and more than 1500 parcel shops in the Benelux regions. One of the key features of DPD is their free standard insurance up to €520 against loss or damage.
Features:
- Delivery to DPD pick-up points
- FREE standard insurance up to €520
- Signature on receipt
- 1 delivery attempt with DPD Home, 2 delivery attempts with DPD Express
- Schedule recurring pickups from 100 packages per month
- Schedule recurring pickups with a time slot from 300 packages per month
- Delivery to neighbors possible
- Saturday delivery without extra costs
- Time specific Express shipments
Click here to see DPD shipping conditions.
DHL is active in 220 countries and has a huge shipping network in both the consumer and B2B market. There are 2,800 DHL ServicePoints located across the Netherlands and 65,000 across Europe, many of which have extended opening hours or secure, unmanned machines available 24/7.
DHL ForYou is the standard shipping solution for delivery packages to consumers. Depending on the address, there is an option of delivering in the AM, PM, evening or Saturday delivery. After a missed delivery attempt, the package will be delivered to a DHL point or your customer can plan a new delivery time.
Features:
- 1 delivery attempt (2nd available on request from recipient)
- Incidental pickup available to schedule in the Sendcloud Panel from a Small Shop subscription (minimum 4 packages)
- Fixed pickup available from 100 parcels per month
- DHL Letterbox option (letterbox packages) including Tracking
- More than 65,000 DHL ServicePoints across all of Europe
- Not insured as standard - consider Sendcloud Insurance
Click here to see DHL shipping conditions.
In addition to the aforementioned features of DHL, DHL Express is a premium shipping option for domestic and international shipments. DHL Express one of the fastest shipping solutions in the market, and a welcome addition to your checkout for those urgent or time sensitive orders.
There are 3 delivery options with DHL Express: Domestic 9:00am (including packages to be delivered on the next working day before 9am), DHL Domestic 12:00am (packages are delivered next working day before 12 noon) and DHL Express Worldwide (packages up to 70kg max can be delivered worldwide on the next working day.)
Features:
- All of the features of DHL, plus;
- Can offer on-demand, next day delivery as a premium service for your customers
- Door-to-door delivery before the end of the next working day
- After 3 failed delivery attempts, the shipment is returned to the sender
- Not insured by default - consider Sendcloud Insurance
Click here to see DHL Express shipping conditions.
UPS (United Parcel Service) origin story stems back to a US messenger company started in 1907, making UPS both the largest and oldest carrier service in the world. Today, UPS is a premium shipping service that delivers packages anywhere in the world, as quickly as possible. UPS Express Saver allows you to send packages of up 32kg worldwide to home addresses.
From €10, you can schedule a fixed or incidental pickup and collection is possible from 1 package. Incidental pickups can be scheduled in your Sendcloud panel - for recurring pickups, contact our Customer Support team.
Features:
- Signature on receipt
- Send to UPS Access Point both internationally and nationally
- Shipments from and within the Netherlands delivered within 1 day
- Shipments abroad delivered within 2-3 days
- Next day delivery with UPS Express Saver both nationally and abroad
- Schedule a pick up for €3.25 per day or €10 per week
- Saturday delivery possible
- Not insured by default - consider Sendcloud Insurance
Click here to see UPS shipping conditions.
Instabox is a Dutch postal service specialising in offering same day and next day delivery options via their national evening delivery network. Consider offering it to your customers for a flexible checkout experience, as research has found that almost half of all consumers prefer evening delivery to daytime. If you average 50 shipments per week, you can contact Instabox to pick up your packages for free between 12:00 and 14:00, to be delivered that evening.
Features:
- 5 days per week, same-day delivery option
- 30 minute window on Tracking updates and an SMS message 5 minutes before arrival
- Pickups between 12:00 and 14:00
- Packages delivered same evening between 18:00 and 10:00pm
- Signature on receipt possible
- Minimum 10 packages per pickup or €15 per pickup
- 3 delivery attempts, Monday-Friday until 10pm
- Own evening network
- Not insured by default - consider Sendcloud Insurance
Click here to see Instabox shipping conditions.