GLS Belgium contract activation

Objective: Learn how to connect your GLS Belgium contract with Sendcloud.

Step 1: Activate your Sendcloud subscription

Sendcloud offers 3 different subscriptions with which you can use your own contract: Lite, Growth, and Premium.

For more information regarding which plan is best for you and the needs of your business, you can always contact us via the support section of your Sendcloud account or visit our website.

Step 2: Obtain your credentials

In order to successfully connect your own GLS contract, the following data is required:

• Username: The WebAPI Username is provided by your GLS contact person. Usually, it starts with your Customer-ID and ends with “-api” (e.g. 2761234567-api).

• Password: The password is provided by your GLS contact person. This is a different password than the one in your GLS portal, which starts with “YourGLS”. 

• Contact-ID: Your customer-ID is your shipping point number used for pickups. Your contact-ID consists of 10 characters (e.g. 276a165X14) 

• Customer-ID: Your customer-ID is mainly used for invoice issues. Please note, this is not the 2- to 9-digit GLS Gepard customer number. Your customer-ID is consists of 10 numbers (e.g. 2764200001). Note: if you get this error (An error occurred when validating input: The provided shipper is not allowed to create shipments), please make sure to check your Customer-ID.

 Step 3: Activate your contract in Sendcloud