Purpose: To provide an overview of the old UPS surcharges that were applicable until January 2025.
The carrier may change the shipping prices and/or surcharges mentioned below without notice, therefore these prices may be subject to change. Even though we aim to inform you to the best of our abilities, no rights can be derived from the information provided below.
Shipping Charge Correction Audit Fee
Starting September 30, 2024, UPS will introduce a new Shipping Charge Correction Audit Fee to address weight differences in shipping charges. The details are as follows:
- The fee will be €1.70 per shipment or 8% of the shipping charge correction, whichever is greater.
- This fee applies only if the correction exceeds 25% of the original net shipping cost, based solely on transportation fees, excluding fuel and other additional charges.
- The fee is applicable to domestic, export, and import shipments.
- The charge correction will be based on the Billable Weight, determined by comparing the parcel's actual weight and its dimensional weight. The greater weight will be used as the billable weight to set the shipping rate.
For more information, see the Shipment Size and Weight and Zone and Rates pages on the UPS website.
Demand surcharges
Last updated on November 13, 2024 and until further notice, UPS applies demand surcharges to packages exceeding maximum limits, large packages, and shipments requiring additional handling. This will apply to all packages meeting these specifications originating from 19 European countries and to all destinations.
See below the demand surcharges that apply:
| Surcharges | Conditions | Prices during peak season |
| Additional Handling |
The same conditions as the additional handling surcharge are applicable during the rest of the year, except for the actual maximum weight allowed, which in this case is 25 kg and not 32 kg. |
€13,25 |
| Large Package | The same conditions as the large package surcharge are applicable during the rest of the year. | €72.40 |
| Over Maximum Limits |
Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (4009 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. |
€468.80 |
International shipping
UPS charges a demand surcharge for shipments to international destinations. The amount of these charges depends on the actual weight of the shipment and the destination. This surcharge applies to all UPS Express and Express Saver shipments within and outside Europe.
International shipments: €0.30 / kg
New Zealand and Australia: €1.86 / kg
North America (US, Canada, Mexico, and Puerto Rico): €0.45 / kg
Click here for more information.
Additional resources
On the UPS Service Alerts page, you can stay on top of service disruptions that may affect your shipments, such as severe weather.
Fuel surcharge
A fuel surcharge applies to all parcels shipped with UPS. Click here for more information.
Volumetric weight surcharge
It's extremely important that you take the volumetric weight of your parcels into consideration when choosing from one of the above three shipping methods.
To choose the right shipping method you need to take the following calculations into account:
- Volume weight KG: L x W x h /5000
- Exact weight in KG
- Girth in cm: L+W+W+H+H
Examples
- The parcel weighs 2kg, but has a volumetric weight of 34kg
- A shipping method for a parcel size of 34kg must be chosen
- The parcel weighs 27kg, but has a volumetric weight of 8kg
- A shipping method for a parcel size of 27kg must be chosen
Surcharge for residential addresses- €3.78
UPS charge an additional fee for shipments to residential addresses to the amount of €3.78. This fee also applies to shipments to businesses which are registered at a residential address.
This surcharge is in addition to the base rate when sending to residential addresses.
Additional handling costs - €12.25
Additional handling fees are charged at a rate of €12.05 for the following:
- All items packed in a metal or wood outer container
- All cylindrical items, such as barrels, drums, buckets or tires that are not fully packaged in a corrugated cardboard shipping container
- All packages with the longest dimension exceeding 100cm or the second longest dimension exceeding 76cm (30 inches).
- All packages with a real weight of more than 32kg
Surcharge for large packaging - €65.90
- This surcharge will be applied for each parcel in which the length + size [(2 x width) + (2 x height)] exceeds 300 cm, but is not more than the maximum allowed UPS size of 400 cm.
- For large packages, a minimum weight of 40kg will be charged, in addition to the large package fee.
- No additional handling fee will be charged if the bulk package fee applies.
Surcharge remote area
Just like with other carriers, UPS may charge a fee if a package is shipped to a remote area. This surcharge is €0.55 per kg, with a minimum charge of €28.46.
An overview of these areas can be found here.
Surcharge shipment to UK - €2.20
Following Brexit, UPS has introduced a surcharge of €2.20 per parcel for shipments with a destination to the UK.
Surcharge above the maximum limits - €468.80
Packages with:
- An actual weight of more than 70kg; or
- With a length of more than 274cm; or
- With a total length + size [(2 x width) + (2 x height)] of more than 400 cm
...are not accepted for transportation. If they are found in the UPS system for small packages, additional costs will be charged to the amount of €426,20
For parcels with a belt circumference (length + 2 x width + 2 x height) more than 400cm will also receive a large package surcharge.
Surcharge address correction - €9.10
If you want to change an address, because it's incorrect or if you want to reroute the parcel to a different address, a fee of €9.10 will be taken into account.
Collection service (requested by the end customer) - €3.20
You can schedule a pickup service online at ups.com or contact UPS directly by phone to have your shipment picked up at home or another location. UPS collects all packages with a single pickup request. A pickup service can be scheduled for the same day or a future date.
A pickup service fee applies when using an Electronic Return Label, a Print Return Label, or for regular or alternative address pickups. Cash payments are possible for on-demand pickup services. The costs vary depending on the type of pickup request:
Future-day
- Future day-Phone: € 3,92
- Future day-Web: € 3,09
Same-day
- Same day-Phone: € 6,40
- Same day-Web: € 5,57
Undeliverable Shipment Surcharge - €7.25
- For all international shipments refused by the consignee, or which cannot be delivered
due to any other cause beyond UPS’s control, UPS will contact the shipper for further
instructions.* - Forwarding costs, return transportation charges, duties, taxes, and a return surcharge apply
to any return, at the shipper’s expense. - The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper
*For UPS Standard to Mexico shipments, in cases where the shipment cannot be imported, the shipment will be automatically returned to the exporter.
Special handling of Undeliverable Shipments - €7.65
Domestic packages refused by the consignee, or which cannot be delivered due to any
cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense.
The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper.
Surcharge Return shipments - Print label - €1.97
If your customer has the return label printed at a service point, you will receive a fee of €1.97.
Prohibited item fee
There are certain prohibited items that UPS will not ship due to laws or regulations. It is the shipper´s responsibility to comply with current government regulations or laws applicable in each country.
The carrier applies a surcharge of €145.00 for shipping a prohibited item.
For more detailed information, see the list of prohibited and restricted items prepared by UPS.
Import fees
UPS charges the following fees when a parcel is imported. Sendcloud will forward these costs to you (the merchant):
- Import duties: The Import duties are determined based on the HS Code and their corresponding import duty rate x (times) value of the goods.
- Import VAT: It's calculated as follows: tax rate of the importing country x (times) the value of the goods. The import VAT charged can be deducted as input tax in your regular VAT return for the relevant period. As a result, the import VAT doesn't constitute an additional cost for you.
- Provision costs: In the event that UPS pays import duties, VAT, and other government charges on behalf of the paying party in advance, then the carrier will charge you some a provision fee based on the intrinsic value of the shipped goods and the advanced amount. These are the costs: €6.70 per shipment with an intrinsic value less than or equal to €22, with a minimum of €13.80; or 2.5% of the advanced amount when the intrinsic value of the goods exceeds €22.
Missing Package Level Detail Fee - € 4.20
A fee of € 4.20 per parcel for both domestic and international services will be charged when the shipper does not provide timely upload of all applicable Package Level Detail (PLD) information to UPS before pickup of those packages.
Weekly service charge - €11.77
Without special arrangements for collection, a UPS driver will visit you once a day to collect any shipments. A weekly service charge will apply. Please see the table for pricing information.
Receiver or Third Party Refuses to Pay - €14.15
If the receiver or a third party is selected to pay the transportation charges and the bill-to-account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.
For additional information about the conditions/surcharges, please visit the UPS page below. Always read these carefully before you ship with this carrier.