Purpose: This article displays an overview of the SkyNet shipping methods and their conditions.
SkyMail Domestic Letterbox 0-2kg
Service presentation:
SkyMail Domestic Letterbox can be used to send mailbox-sized parcels within the Netherlands.
Shipping method features:
- Delivery from Monday - Saturday
- Not insurance
- Tracking not included*
*As this shipping method does not include insurance or track and trace, it's impossible to start any investigation or file a claim for a delayed, lost, or damaged parcel.
Characteristics of parcel:
- Maximum dimensions: 38cm (Length) x 26.5cm (Width) x 3.2cm (Height)
- Maximum weight: 2kg
SkyMail International Letterbox 0-2kg
Service presentation:
SkyMail Domestic Letterbox can be used to send mailbox-sized parcels across the EU.
Shipping method features:
- Delivery from Monday - Friday
- Not insurance
- Tracking not included*
*As this shipping method does not include insurance or track and trace, it's impossible to start any investigation or file a claim for a delayed, lost, or damaged parcel.
Characteristics of parcel:
- Maximum dimensions: 38cm (Length) x 26.5cm (Width) x 3cm (Height)
-
Maximum weight: 2kg
Surcharges
Measurements
If a letterbox parcel does not fit the letterbox measurements, it becomes a parcel. A surcharge will be applied that costs €5.00 on top of the shipping cost.
Collection
Collections with SkyNet are free of charge. However, if you have fewer than 20 parcels, SkyNet might apply a surcharge of €15.20.
Collections
SkyNet Worldwide Express operates a dedicated fleet in the Netherlands, offering convenient shipment collection services for Sendcloud users. Key service details include:
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Standard collection limit: Up to 500 kg per pickup.
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Minimum volume: Collections require > 20 SkyMail parcels to qualify for regular pickup.
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Flexible scheduling: If volume is insufficient, shipments may be consolidated to fewer collection days (e.g., 3 times per week).
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Collection fee: The collection itself is free. However, if you have fewer than 20 parcels, SkyNet might apply a surcharge.
Please note that the carrier may change the prices and/or conditions of the surcharges listed above. We do our best to inform you as accurately as possible, yet we cannot guarantee complete accuracy. Therefore, no rights can be derived from the information above.