Purpose: This article informs any user that ships from or to France, about possible delivery service disruptions due to two major events this summer: the 2024 Olympic Games and the Tour de France. These events may affect delivery schedules and cause temporary service adjustments.
Events Impacting Deliveries
Tour de France:
- Dates: June 29 to July 21, 2024
- Route: Starting in Florence, Italy, and ending in Nice, France, with various stages throughout the country.
- Impact: Temporary road closures and route changes may affect delivery schedules, especially in cities and towns along the race route.
Olympic Games:
- Dates: July 26 to August 11, 2024
- Locations: Mainly in Paris and various sites across France.
- Impact: Enhanced security measures and road closures around event venues could delay deliveries.
Chronopost Advisory: Marathon Events During the Olympics
As part of the 2024 Olympic Games, marathon events will take place in Paris on Saturday and Sunday, August 10 and 11. These events will result in temporary road closures and the creation of mobile red zones, which may affect scheduled collections and deliveries in these areas.
Rescheduling of Deliveries: Any collections and deliveries that cannot be completed due to the marathon events will be automatically rescheduled for Monday, August 12, 2024.
Additional Information: For detailed information on service continuity and security measures, please visit the dedicated page here.
Chronopost Advisory: Cycling Events During the Olympics
As part of the 2024 Olympic Games, road cycling events will take place in the Île-de-France region on Saturday and Sunday, August 3 and 4. These events will result in temporary road closures and the creation of mobile red zones, which may affect scheduled collections and deliveries in these areas.
-
Rescheduling of Deliveries: Any collections and deliveries that cannot be completed due to the cycling events will be automatically rescheduled for Monday, August 5, 2024.
-
Additional Information: For detailed information on service continuity and security measures, please visit the dedicated page here.
Expected Disruptions
Delivery Delays:
During these events, expect delays of up to 48 hours for deliveries in affected areas.
Temporary Service Adjustments:
In some areas, delivery schedules may be modified or services temporarily suspended depending on local conditions.
We are doing everything possible to minimize the impact of these events on your business.
La Poste's Adjustments During the Paris 2024 Olympics
Ensuring Uninterrupted Postal Services:
La Poste is committed to maintaining its wide range of services during the Paris 2024 Games.
This includes the regular delivery of mail and packages (Colissimo, Chronopost, and DPD France), as well as personal services like meal deliveries and medication transport. While La Poste aims to minimize disruptions, some temporary changes are necessary to accommodate the unique circumstances of the games.
Adjustments to Post Office Operations:
During the games, all post offices in Paris will remain open, including those in "red zones," which are high-traffic areas. These offices will be accessible to pedestrians, ensuring that customers can still access postal services.
However, on July 26, the day of the opening ceremony, 14 post offices in the red zone will close early at 1 PM to facilitate the event.
See here the affected branches
- Paris Grande Armée
- Paris Victor Hugo
- Paris Trocadéro
- Paris Rivoli
- Paris Chatelet
- Paris Beaugrenelle
- Paris Dupleix
- Paris Rive Gauche
- Paris Bastille
- Paris Odéon
- Paris Champs de Mars
- Paris Rodin
- Paris Colisée
- Paris Ecole Militaire
Customers are encouraged to check for any potential impacts on their local post office by using La Poste's online locator tool.
From July 18 to 26, disruptions in mail and package deliveries are possible due to traffic restrictions. Packages undeliverable in the gray zone of the opening ceremony will be redirected to post offices, Pickup points, and Chronopost and DPD France agencies, with customers notified via SMS or email.
Tips for a Smooth Experience:
To ensure a smooth delivery experience during the games, consider the following tips:
- Ensure that you collect your customers' phone numbers
- Follow the interactive Map of the roads and the crowd forecasts for public transport.
- For tracking a registered letter, Colissimo, or a package delivered by Chronopost or DPD France, use La Poste’s tracking tools:
- It is strongly recommended to download the La Poste mobile app for an optimized tracking experience.
General Summer Disruption
During the summer, there might be disruptions to delivery services due to various events and increased traffic. This is a general notice for all carriers, as there might be surcharges or changes in service. Please stay informed about specific updates from your carriers to manage your shipping needs effectively.
If you have any questions or need further assistance, please do not hesitate to contact our support team, consult the FAQ section on La Poste’s website dedicated to the Paris 2024 Games, or visit the carrier's website.