Purpose: View the surcharges of the shipping carrier GLS Austria, so you can make an informed decision about which shipping method is best for you.
Please note: the carrier may change the shipping prices and/or surcharges mentioned below, therefore these prices may be subject to change. Even though we aim to inform you to the best of our abilities, no rights can be derived from the information provided below.
GLS Austria Surcharges |
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| Surcharge | Description | Cost |
| Fuel surcharges | A fuel surcharge is an extra fee added to cover fluctuations in fuel prices. | More information here |
| Return to sender | A return to sender fee is charged when a parcel can't be delivered and is sent back to the sender. | Returns cost same as outbound |
| Pick&Return Service Business | Fee for pickups at any business address. | €3.80 |
| Pick&Return Service EuroBusiness | Charged when the routing code is missing, incorrect, unreadable, or can't be generated due to an invalid address. | €5.70 |
| Manual sorting surcharge | Applies to items unsuitable for conveyor belts, such as rolls, suitcases, tubs, loose or oddly shaped goods, unpacked items, mislabeled parcels, or those slightly exceeding size/weight limits or over 150L in volume. | €6.20 |
| Cancellation surcharge | This surcharge applies per parcel when a scheduled pickup via Pick&ReturnService or Pick&ShipService is cancelled after booking | €3.20 |
| Address clarification | €3 | |
| Parcel storage | Up to 10 days of storage are included in the shipping price. From the 11th day onward, a one-time fee is charged per parcel. | €3.20 |
| Manual data entering | €0.55 | |
| Export customs clearance |
- (AZA) value of goods < 1.000,- € (incl. 3 customs tariff codes) : EUR 14.70 - (AZA) value of goods > 1.000,- € (incl. 3 customs tariff codes) : EUR 27.70 - (AZA) Turkey (exclusively Incoterm 20) : EUR 27.70 - (AZA) each additional customs tariff code - all destinations : EUR 4.00 - (EZA) Incoterm 10, 30, 40 (incl. 3 customs tariff codes : EUR 27.70 - (EZA) Incoterm 50 (incl. 3 customs tariff codes) : EUR 14.70 - (EZA) Incoterm 18 (available only to UK - max. value of goods 135 GBP) : EUR 14.70 |
€3.70 to €25.70 |
| General services |
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€6.20 |
| KlimaProtect |
Sustainable parcel shipping thanks to the avoidance, reduction, and compensation of CO2 emissions. |
2,5% of shipping costs |
| Pick up fee |
A pick-up fee of 10 EUR/month will apply to you if: - You are a new user (From 2024 on, this is extended to existing customers) - You ship less than 50 parcels per month with GLS AT If you ship over 50 parcels monthly, the fee is waived. |
€10/month |
To avoid the above-mentioned surcharges, please carefully read the shipping conditions, make sure you stay well within the permitted dimensions and, of course, select the right network for your package.
GLS AUSTRIA TERMS AND CONDITIONS