FAQ & Tips

FAQ

• PromotedHow do I start an investigation
• PromotedHow do I cancel my shipment?
• Contact us
• How can I export parcel data/CSV files?
• How do I file a claim
• What does the UPS Express Money-Back Guarantee mean?

See all 12 articles

Tips

• PromotedCan I create test labels with Sendcloud
• Setting up shipping methods in Shopify
• How to create multicollo shipments
• Request a fixed pick-up/collection
• How can I prevent surcharges
• Optimize your check out out with multiple delivery options

International Shipping

• International shipping: checklist, tricks & tips
• International shipping: CN22 & CN23 customs forms