Purpose: Inform you about what a fuel surcharge is, why it exists, and how to check the price for you shipment.
What is a fuel surcharge?
A fuel surcharge is an extra charge on a shipment based on the current fuel prices. It's a percentage of the shipping costs that'll be charged in addition to the shipping costs. If you want to know what fuel surcharge applies to your specific shipment, you can check the fuel percentage and costs before creating the label.
Why does the fuel surcharge exist?
Due to the continuous increase of fuel prices, Sendcloud is forced to introduce the fuel surcharge for various carriers. During the second half of 2021, Sendcloud absorbed the cost of these prices from our users under the assumption that prices would normalise or reduce in price over time. Unfortunately, as a result of the current political situation and the economic climate, we don't expect this'll happen any time soon.
This fuel surcharge is based on a percentage of your shipping price. The links you find in the table below, refer to a page on the carrier's website, where they explain more on how they charge fuel. The percentage shown there is the percentage of the shipping price that will be added as fuel surcharge. As shown at What is a fuel surcharge?, you can also find the current percentage in your Sendcloud panel.
For more information on surcharges or carrier specific information, you can use our carrier page or contact customer support.