Dynamic Checkout: Standard delivery

To offer Standard Delivery, first create a new Dynamic Checkout configuration or open an existing one.

1. Go to Settings > Dynamic Checkout.
2. If you are setting up Dynamic Checkout for the first time, if this is your first time, click Get started. Otherwise, click Create new configuration.
   
3. During the setup, you will complete: Shipping destination → Delivery methods → Carriers → Configuration.

In Shipping destination, select:

• Sender address (the warehouse/location you ship from).
  Make sure the correct sender address is selected in your configuration. You can change it using the dropdown menu.
  The sender address determines which carriers and shipping services are available for Standard Delivery. Selecting the correct warehouse location ensures accurate delivery options and transit times.
• Time zone (should match the sender address location so cut-off and handover times behave as expected).
  The time zone is based on your account settings by default. Make sure it matches the location of the sender address you use to fulfill these orders.
  For example, if you ship from the UK, set the time zone to UTC+00:00 GMT. If you ship from the Netherlands, set the time zone to UTC+01:00.
• Destination country or countries you want to offer this configuration for.
  

When you’re done, continue to Delivery methods.

In Delivery methods, select which delivery methods you want to offer. For Standard delivery, enable Standard delivery.

You can enable additional methods (e.g., Service point, Nominated day, Same day) now or add them later from the configuration overview.

After enabling Standard Delivery, in Carriers, choose the carrier(s) you want to offer at checkout for the selected destination(s).

Use the carrier search if needed, then continue to Configuration.

Note: Service Point and Same Day shipping methods are configured separately and will not appear in the Standard Delivery shipping service list.

In Configuration, Dynamic Checkout generates a configuration based on your selections. From here you can:

• Edit excluded postal codes for a destination.
• Add a new destination to extend the configuration.
• Add a new delivery method.
• Use the pen icon to open the delivery method editor and fine-tune the method.

Click the pen icon to open the editor. Inside the editor, you’ll see these sections:

6.1 Shipping service

Choose the shipping service you want to use for this delivery method. A shipping service is a group of carrier methods; Sendcloud maps the best-matching carrier method automatically based on your selections (such as weight classes and delivery deadline).

Use + add filter to filter services by available options if needed.

6.2 Shipping method options

Configure the options that define how the shipment should be handled. Depending on the carrier/service, you may see options such as:

• Delivery before (time-of-day commitment, if available)
• Delivery deadline (e.g., Best effort / Next day / Within 24h / etc., depending on service)
• Weekend delivery (Saturday/Sunday/weekends, if supported)

The right-side panel shows Shipping methods used to process orders, so you can verify the mapping.

If the selected shipping service contains only one shipping method, and that method does not offer additional functionalities (such as Age Check or Signature Required), no extra options will be available.

Alternatively, if a shipping method always includes a specific functionality (for example, UPS Express Saver always requires a signature), the option will already be applied automatically. 
You can click View applied functionalities to check which options are included.

6.3 Shipping rates

In Shipping rates, enable Set shipping rates to add pricing for this delivery method.

You can choose between default weight classes or create custom weight classes:

• Default weight classes set the predefined weight ranges associated with the selected shipping service.
• Custom weight classes allow you to define your own ranges by clicking +New weight class.

Select the option that best fits your pricing strategy.

Optional: configure free shipping from a specific order amount if available in your account.

6.4 Handover & cut-off times

If you enable Handover & Cutoff Times, you can define when this Standard Delivery option is available at checkout and until what time customers can select it.

It allows you to control when customers can place orders based on your fulfillment schedule.

• Handover days: the days you can hand parcels over to the carrier. Select every day or choose specific weekdays.
• Start time: the earliest time this delivery method is visible in checkout.
• Cut-off time: the latest time customers can still select this method (after this time it won’t appear).

For example, if you stop processing parcels at 15:00, set your cut-off time to 15:00. After that time, this delivery option will no longer appear at checkout. 

Tip: Set these based on your fulfillment capacity and the carrier’s collection schedule.

Properly configuring order placement days and cut-off times helps ensure customers only see delivery options that you can operationally support.

6.5 Checkout rules

In Checkout rules, enable and configure rules if you want to automatically show or hide this delivery method based on conditions (for example, destination area, basket value, parcel characteristics, etc., depending on what your rules support).

With Checkout Rules, you can:

• Display only relevant delivery options based on location, order value, parcel size, or other conditions.
• Create a smoother checkout experience for your customers.
• Improve accuracy in shipping availability and pricing.

To configure Checkout Rules:

1. Go to Settings > Checkout Rules.
2. Click Create new rule.
3. Define your conditions and actions.
4. Click Save.

You can find more details about Checkout Rules here.

6.6 General details

In General details, set:

• Public title (what the shopper sees at checkout)
• Public description (optional helper text under the title)
• Internal title (for internal identification in Sendcloud)

Click Save in the editor when finished. (Optional: use Copy method ID if you need the identifier for API/debugging flows.)

Once you complete the setup, click on save then Complete setup and your configuration will be available in your Saved configuration library. 

From there, you can set it live to your shop by clicking Send and selecting the integration you want to send this configuration to.

1. Select your integration
2. Click "send."

Click on the pen icon to edit a configuration or the 3 dots to rename, duplicate, or delete one.

Orders will appear in Shipping > Orders > Incoming order overview.

For Standard delivery, orders typically show anytime because the shopper didn’t select a specific delivery date.

If you don’t want to show that column, customize your column view via the column selector (≡).

• Orders that must be processed today will show this icon:
• Overdue orders will show this icon:

Filter by Parcel Handover Date

• Filtering Standard Delivery orders
  You can filter your orders using the +Add filter button. 
  For example, select: Parcel handover date: Anytime. 
  
  
• Filtering other Dynamic Checkout orders
  If you have configured additional delivery options (such as Next Day or Nominated Day), you can combine filters such as:
  • Parcel Handover Date: Anytime + Country
  • Parcel Handover Date: Anytime + Carrier