TikTok Shop functionalities overview
The table below provides an overview of the functionalities that Sendcloud supports for the TikTok Shop integration. These functionalities indicate which order and parcel details can be synced from TikTok Shop to Sendcloud and used when creating shipments. Use this overview to understand which information is available in Sendcloud when working with orders from your TikTok Shop store.
Functionality |
Supported |
|---|---|
| EAN import (to enable Pack&Go usage) | ✅ |
| SKU import | ✅ |
| International shipping - HS Code | ✅ |
| International shipping - Country of origin | ✅ |
| ICS2 compliance | ❌ |
| Total order price value | ✅ |
| Multi currency support | ✅ |
| Weight import | ✅ |
| International shipping - Customs invoice number | ✅ |
| International shipping - Customs shipment type | ✅ |
| Order comment/notes import | ✅ |
| Service points map | ❌ |
| Service Points - one carrier per map | ❌ |
| Order synchronization | ✅ |
| Order update sync to Sendcloud | ✅ |
| Order deletion/cancelation sync to Sendcloud | ✅ |
| Order status updated | ✅ |
| T&T number feedback | ✅ |
| Order API v3 compliance | ✅ |
| Parcel dimensions import | ❌ |
| Item dimensions import | ✅ |
| Parcel items import | ✅ |
| Product image | ✅ |
| Shop checkout method | ✅ |
| Order splitting | ❌ |
| Customs docs to the external system | ❌ |
| Multi collo / Quantity | ❌ |
| Return feedback to external system | ❌ |
| T&T link feedback | ✅ |
| Orders syncing based on selected statuses | ❌ |
| Shipping rules | ✅ |
| Order tags | ❌ |
| Use order number as invoice number | ❌ |
| Custom parcel status mapping | ❌ |
| Dynamic sender address | ❌ |
| Flexible field mapping | ✅ |
| Virtual items automatic fullfillment | ❌ |
| Label format support | ❌ |
| Partial order fulfilment | ✅ |
| Returns via Return Portal | ✅ |
| Returns via API | ❌ |
| Shipping method selection in external system | ❌ |
| Mark shipment as received in Marketplace for specific operator | ❌ |
| Multi store front | ✅ |
| Fulfill webshop orders via API | ❌ |
| Label sent to external system | ❌ |
| Label trigger from an external system | ❌ |