Service points for Shopify

Purpose: learn how to offer service point delivery to your customers.

→ FAQ Service Points

→ Shopify Integration

→ Shopify troubleshooter

→ Shopify V2 Migration Steps

→ Shopify version 2 service points setup guide

Pre-requisite

Shopify Version 2:

Current Shopify users: If you have already integrated your Shopify account into Sendcloud, please migrate to version 2 by clicking "Update now" in the banner in the incoming order view, then follow the steps on our Shopify version 2 checkout service points.

New Sendcloud Shopify users: if you haven't integrated Shopify into Sendcloud yet, please follow our guide in the Shopify Integration article and the guide below from step 1.

Step 1: Activate your carrier(s) in Sendcloud

First, make sure that you activate the carrier(s) that you want to ship with by reading the instructions in the section that is relevant to you:

Ship with Sendcloud rates

From your Sendcloud account, go to Settings > Carriers > Carrier selection > Select country > Find your carrier(s) in the list > Click Activate.

Ship with your own contract rates

From your Sendcloud account, go to Settings > Carriers > My own contracts > +Add contract > Find your carrier(s) and activate contract. For a more detailed explanation, read our guide How can I add my own carrier contract?.

Step 2: Enable service point delivery in Sendcloud

Once your carriers are active, follow these steps:

1. Go to Settings > Integrations and click Configure to edit the settings of your Shopify webshop
2. Tick the box Service Points and the carrier for which you want to activate this delivery option (for instance, a standard and an express delivery option)
   
   

Step 3: Set up shipping zones in Shopify

1. Go back to your Shopify admin and go to Settings > Shipping and delivery 
   
   
2. Find the shipping profile where you want to add a shipping zone and click on the arrow ">" or click "New profile"
   
   
   You will find shipping zones that have already been created by Shopify. Those include, for example, your domestic country.
3. Click Create zone, give it a name, and select the countries and regions that you want to include.
   
   
   
   
4. Click Done then scroll down the page and click Save

Step 4: Add your rates to Shopify

1. In the same section, select the shipping zone for which you want to add service point delivery. In this example, we will add it to our domestic country (The Netherlands).
2. Click Add a rate
   
   
   
3. Name it "Service Point Delivery" - any other name won't work
4. Click Add conditions to additional conditions if you wish (optional), like a price range or a weight range
   
   

Shipping method name

If you want to display separated maps for each carrier you have activated, add a rate for each of them and use the title  "Service Point Delivery + Name of the carrier". For instance : 

How to edit your service point delivery rates in Shopify