Purpose: Once you have created your Sendcloud account, you're required to set up payment via direct debit so you can start shipping your first label.
Already set up your direct debit, but need to change your account number? Click here for help.
Step 1: Setup Direct Debit
Log in to your Sendcloud account and go to Settings > Financial. Select the "Direct debit" tab - you will see the message displayed below. Press "Enable direct debit".
Step 2: Recurring payment contract
You will be re-directed to the page of the payment provider. Here you can fill in your payment credentials and make a 0,02€ payment to authorise your bank details.
Setting Up Direct Debit for UK accounts
For UK users who created an account in June or later, you have the option to pay your invoices via direct debit. However, it's important to note that you need to set up two separate direct debits: one for subscription invoices and another for transactional invoices. Both direct debits must be set up and activated before you can start or continue shipping.
How to Set Up Your Payment Methods:
- Navigate to “Financial” in Panel.
- Open the “Payment methods” tab.
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Enable Direct Debit for Subscription Invoices:
- Click on Enable Direct Debit. This will open the page for setting up the payment method for Subscription invoices. This setup requires a check of €0.02 to verify your account.
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Enable Direct Debit for Transactional Invoices:
- Click on Manage Payment Methods. This will open the page for setting up the payment method for Transactional invoices. There is no fee for setting up this payment method.
- Once both methods are set up, you can continue shipping.