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How can I import CSV/bulk orders?

Team Sendcloud
  • Updated

Step 1: 

Make sure your file is saved as CSV, comma delimited and has the following set-up:

You can download this example.

Note: If your file contains special characters, please save it under the UTF-8 format.

Step 2:

Under the Shipping tab, please click on Upload file

csv_1.png

Here you can upload your CSV file by drag and dropping it into the cloud. Or choose "browse" to browse through your files on your computer.

 csv_3.gif

Step 3: 

On the next page you can create a new preset to make your future CSV file imports easier.

Please fill out the following fields

  • Name
  • Company name (if needed)
  • Street name
  • Address
  • City
  • Postal code
  • Country Code*
  • E-mail

*In order to have a complying CSV import, it is important to input a country code (ISO code) matching the destination country. Here is a list of ISO codes to help you.

Please note: only integers are accepted, e.g. 1kg. Values with a decimal point, e.g. 0,5 or 0.5kg are not accepted and will not work. 

By making a preset you can give certain automatic information to your CSV file. When in the future you will upload a new file, you can choose an already existing preset and the information contained in your file will go straight to your imported orders, skipping the validation stage. 

Here you need to select the terms matching the fields of your table from the dropdown menus. When all fields are green, you can click "Save".

 csv_2.gif

Step 4: 

The orders are now successfully imported into your panel and can be found in the Incoming orders view.
mceclip0.png

On this page you can edit your orders, select a shipping method and then create your labels.

 

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