Purpose: This is a disclosure on the sub-processors of Sendcloud.
Every company needs tools & automation to run its operations smoothly. Sendcloud uses the following sub-processors to provide you with the best shipping platform and continuously keep improving our services. The overview consists of the name and the purpose of each tool or service provider.
Sub-processors as of 10-08-2021
|Adyen||Accepting payments and managing recurring payment contracts (direct debit)|
|Amazon Web Services EMEA SARL||Our Shipping Platform is hosted on AWS|
|CM.com||To support SMS tracking notifications|
|Zendesk Inc.||Support Suite CRM (Tickets, Chat, Phone, Guide)|
|Intercom R&D Unlimited Company||Support and marketing communication|
|Twillio Inc.||Email communication (Tracking emails, etc.)|