Purpose: informing you about any carrier disruptions and/or changes during peak season. This could involve situations like bad weather (snow), networks being full, or pickups not taking place. Keep in mind that we only display information that has been confirmed by the carrier. If your market or carrier is not displayed below, it means that the carrier has not yet reached out to us with any peak season-related information.
In case of a carrier outage or other technical incidents, please take a look at our Statuspage.
📌 Update received on 23-11-2023 - Christmas Last Posting Dates 2023
Christmas Eve falls on a Sunday this year and our drivers will be working hard to deliver every parcel in time for Christmas. For delivery by Christmas Day in the UK, the last posting dates are:
- Next day services: Thursday 21 December
- Two-day services: Wednesday 20 December
Saturday service is available for our next-day services on Friday 22 December and our two-day on Thursday 21 December.
See the Christmas Last Posting Dates 2023 page from Parcelforce for more information.
📌 Update received on 27-12-2023 - Weather Alert
Heavy snow and wintry conditions in Scotland
Storm Gerrit has hit the UK today causing strong winds, heavy snow, and rain - partially impacting some areas of Scotland. The Met Office has issued yellow warnings for wind, snow, and rain across much of the UK for today and into tomorrow morning.
The weather has caused localised disruption on the roads and has meant our Scottish Delivery Units around Aberdeen, Forfar, and Kirriemuir have already experienced access issues die to snow (AB and DD postcode areas).
There may be additional disruption to other localities during the day as Storm Gerrit continues to cause difficult conditions on roads.
Please allow up to 48hr delay to parcels in affected areas.
Commercial Operations Team and service team.
📌 Update received on 04-12-2023 - Weather Alert
A yellow warning for ice across Northern England, the Midlands, Northern Wales, and Eastern Scotland is in place until midday today.
In areas of heavy snow, depots processing and courier deliveries have been impacted.
The disruption in Tyneside to the snow is returning to normal service level with only small delays expected in Seaham, Gateshead, and Sunderland.
In Cumbria, the police declared a major incident because of the snow and have urged people not to travel which will impact our courier deliveries in the area.
Delivery Promise Adjustment
Please be aware that we have adjusted the delivery promise to some of our localised courier services. These changes will be implemented today to take effect tomorrow.
Ensure you are using the most recent version of the Evri POS file - we recommend doing this daily over our peak period.
The postcodes areas impacted by a 24h delay are listed below:
LA11 6, LA11 7, LA11 9, LA12 0, LA12 7, LA12 8, LA12 9, LA13 0, LA13 9, LA14 1, LA14 2, LA14 3, LA14 4, LA14 5, LA14 9, LA15 8, LA16 7, LA17 7, LA18 4, LA18 5, LA19 5, LA20 6, LA21 8, LA22 0, LA22 9, LA23 1, LA23 2, LA23 3, LA5 0, LA7 7, LA8 0, LA8 8, LA8 9, LA9 4, LA9 5, LA9 6, LA9 7, LA9 9
Please speak to your account manager if you have further questions.
Evri Commercial Operations Team
📌 Update received on 30-11-203 - Partial building collapse in Kingswinford industrial fire
About 60 firefighters have been tackling a large blaze at an industrial unit which has caused parts of the building to collapse.
This morning at 04:00 a fire broke out in the Pensnett Trading Estate in Kingswinford, near Dudley.
Within an hour, ten fire services were in response and the area has been restricted for access.
Unfortunately, our Delivery Unit (DU) for the local area is within the restricted area and as such we have around 11,000 parcels currently inaccessible within the unit which we are unable to deliver at present.
Our operations team reacted swiftly and have enacted our contingency plan in region with any volumes, after the incident became known, being diverted to our previous Birmingham Depot site and this will be used for the foreseeable future to protect service and ensure your customers receive all their orders with as little disruption as possible. Today we have already diverted 3,000 parcels due to be delivered to the affected DU into our alternative location.
At present we are unaware when access to the Kingswinford DU will be granted - as soon as we know this we will update you accordingly.
The remaining parcels will stay our DU until we are instructed by the Fire Service we can access the site, at which point these will be moved to our contingency site for processing for delivery ASAP.
The affected barcodes are being consolidated and any impacted barcodes will be shared by your client manager.
We ask you inform your customers of these delays and await an update on when we are able to access the site and deliver these parcels.
Click here for BBC News on the incident.
Thank you for your continued support. If you have any questions, please get in touch with your account manager.
Evri Commercial Operations Team
📌 Update received on 08-11-2023 - Christmas Promise
Recommended Christmas cut off dates for shipping:
Non-delivery days are;
2nd January (Scotland only)
Bank holiday collection charges are applicable on;
26th December & 1st January
Additional charge per collection is £695 per trailer and £100 for van collections.
Standard parcels by: 18th December Next Day parcels by: 20st December. Final shipping dates are subject to change.
📌 Update received on 08-09-2023 - Key dates for Christmas & NY Delivery
Whilst the big day might be a few months away you might be thinking about securing those all-important posting delivery slots.
Tuesday 19th December This is the last day our couriers will be collecting from customers. Tuesday 19th December at Noon is the last time for Standard Collection and Delivery from ParcelShops.
Thursday 21st December Noon This is the last time for Next Day Collection and Delivery from ParcelShops.
Friday 22nd December to Wednesday 27th December Evri ParcelShops may be open for customers to drop off and collect parcels. However, parcels dropped off between these dates won’t be collected until Wednesday 27th December.
Sunday 31st January to Monday 1st January Evri Couriers will not be working over this period however some ParcelShops may be open for collections and deliveries.
Tuesday 2nd January Normal operating service resumes.