Purpose: informing you about any carrier disruptions during peak season. This could involve situations like bad weather (snow), networks being full or pickups not taking place. Keep in mind that we only display information that's been confirmed by the carrier.
In case of a carrier outage or other technical incidents, please take a look at our Statuspage.
19-01-2023 Update for all carrier: due to weather conditions, deliveries and collections in certain regions such as (but not limited to) Cornwall, Scotland, England, Wales and Wirral might be impacted.
The Communication Workers Union (CWU) has now notified us they plan to call on their members who collect, sort, distribute and deliver parcels and letters to take strike action over the following dates:
- 9th, 11th,14th, 15th of December 2022
The CWU also announced other dates in December, but they have not formally notified us that these strikes will go ahead on these dates. This is the case for the following dates:
- 23rd and 24th of December 2022
Please send your parcels as early as possible in advance of the strike dates.
Delivering at Christmas
From 17th December 2022, the delivery guarantee for Christmas will be suspended.
Their London Central depot has suspended Ad Hoc collections until 12th December 2022. The following postcodes are affected: NW1, NW8, SE1, SW1, SW3, SW5, SW6, SW7, SW10, SW11, W1, W2, W9, EC1-4, N1,N4, N5, N6, N7, N8, N19, NW3, NW5, NW11, WC1-WC2.
You can find up-to-date service information at: parcelforce.com/service-updates
To enable us to maximise the success rate of Christmas deliveries, please be advised of the changes to bring forward the last recommended drop off and collection dates for Christmas delivery:
- Courier collections : 17th December
- Parcelshop standard (by 11am drop off) : 18th December
- Parcelshop next day (by 11am drop off) : 19th December
Taking into account recent weather conditions, the latest weather forecast, increased volume from the Royal Mail strikes and regional labour challenges we are now following other carriers and bringing forward our Christmas Promise as follows:
- Standard - Monday 19th December
- Next Day - Wednesday 21st December
Our Network plans remain the same, we are running flyer vans, with full coverage and delivering up to and including Saturday 24th December.
Please be aware that nationwide industrial action will take place onThursday 19th Januaryin France.As a consequence of this, we expect delays to impact the French network as well as onward connections.Our delivery partners will endeavour to minimise the impact on deliveries. We currently expect delays of up to24 hoursbut will continue to monitor the situation, further updates will be issued as required.