Every company needs tools & automation to run their operations smoothly. SendCloud uses the following sub-processors to provide you with the best shipping platform and continuously keep improving our services. The overview consist of the name and the purpose of each tool or service provider. 

Sub-processors as of 10-05-2018

Name                                                    Purpose
Amazon Web Services                        Our Shipping Platform is hosted on AWS
Amazon S3                                           PDF label & invoice storage
InsureShip                                            Shipping Insurance
Zendesk                                               Support CRM
SatisMeter                                            NPS Rating
Intercom                                               Support and marketing communication
WPEngine                                            Marketing websites
Slack                                                     Internal communication
Google                                                 Email & file storage
Zoom                                                    Video Conference / Webinars
Kissmetrics                                           Product management
Hotjar                                                    Product management
Hubspot                                                Sales CRM
Pandadoc                                             Sales inquiry system
Aircall                                                    Sales and support VOIP Solution
Voiceworks (VOIP)                               Sales and support VOIP Solution
Mailchimp                                             Email communication
Workable                                              Recruitment (Internal data)
Adyen                                                   Payment Service Provider
Netsuite                                                Financial ERP
Shipping Carriers                                To provide shipping services (labels, pick-up etc.)

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