Are you looking for a reliable ally to send your products? DHL Parcel is the party.
With DHL you can hand in your parcels to private addresses at one of the 1900 service points. Requesting a collection is possible from 100 shipments per month, with this you are able to send with the private and business network of DHL. 

DHLForYou (B2C):

Packages to consumers in the Netherlands:

  • Maximum weight 20 KG
  • No minimum dimensions
  • Maximum dimensions 80x50x35 cm (l-b-h) (with a volume capacity of up to 150 liters)
  • Delivered from Monday to Saturday (excluding holidays)
  • Four delivery attempts; 2 x during the day, 2 times in the evening
  • Return costs are € 1.25 + the regular shipping costs
  • If you send outside the conditions, surcharges apply

Packages to consumers in Belgium

  • Maximum weight 31.5 KG
  • Maximum dimensions 120x60x50 cm
  • One delivery attempt during the day
  • Return costs are € 1.25 + the regular shipping costs
  • If you send outside the conditions, surcharges apply

DHLForYou Letterbox 

  • Maximum weight 2 KG
  • Maximum dimensions 38x26,5x3,2 cm (l-b-h)
  • Minimum dimensions 10x5x0.5 cm
  • Also delivered when the recipient is not at home
  • If you send outside the conditions, surcharges apply

You can hand in your parcels at a DHL parcelshop for this you choose DHLForYou Drop-Off, you send under the same conditions as the regular DHLForYou shipments. Mailbox parcels can also be handed in at a parcelshop for this you use DHLForYou Letterbox Drop-Off.

Europlus (B2B):

Shipments to business addresses within Europe

  • Maximum weight 31.5 KG
  • Minimum dimensions 15x11x3.5 cm (l-b-h)
  • Maximum dimensions 120x60x50 cm (l-b-h)
  • Volume weight: max. 250 kg / m³
  • Two delivery attempts on weekdays during the day between 08:00 - 17:00
  • Return costs are € 8.50 + the regular shipping costs
  • If you send outside the conditions, surcharges apply

Pay attention! Your shipment is weighed in two ways: the actual weight and the volume weight. The higher of the two counts as a weight for your shipment. The volume weight is calculated on the basis of the dimensions (lxwxh in cm / 4,000).

All above shipping options are excluded of insurance.
You obviously assume that your packages are delivered in good condition, the carrier also does its utmost to achieve this. There is always a chance of damage or loss.
In order to provide our customers with the best possible support, you can use our inexpensive and fast SendCloud Insurance.

DHL Parcel Connect (B2C Europe):

Shipments to private and business addresses within Europe

Via this DHL service they also deliver now internationally to B2C instead of only B2B with the Europlus network.
It depends on the country you are sending to or you can send to a pick-up point, home delivery or a combination of both. The table below shows the possibilities per country:

As soon as you use DHL Parcel Connect and collection points are possible, these will automatically be processed in your pick-up point picker.
DHL Parcel Connect can be used with a fixed pick-up and via DHL Drop-off points.

Terms and conditions DHL Parcel Connect with pick-up

  • Maximum weight 31.5 KG
  • Minimum dimensions 15x11x1 cm
  • Maximum dimensions 120x60x60 cm
  • Delivery at home or Parcelshop / station
  • At least 1 delivery attempt (2nd attempt at the request of the recipient)
  • Shipments are insured up to 500 euros as standard
  • Signature on delivery
  • There is a notification to the recipient on the delivery day

Terms and conditions DHL Parcel Connect drop-off points

  • Maximum weight 20 KG
  • No minimum dimensions
  • Maximum dimensions 80 x 50 x 35 cm (with a volume of max. 150 liters)
  • Delivery at home or Parcelshop / station
  • At least 1 delivery attempt (2nd attempt at the request of the recipient)
  • Shipments are insured up to 500 euros as standard
  • Signature on delivery
  • There is a notification to the recipient on delivery day

The table below shows the transit times.

Like any carrier, DHL has drawn up a documentation about their General Transport Conditions. If you deviate from the conditions, a surcharge will be charged on your invoice afterwards. When you send with DHL, you automatically agree with the following conditions:

Please note that the carrier can charge a surcharge in case of deviating from the above conditions. An overview of the surcharges from DHL can be found here:

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